Job Description

Annual CTC: INR 252,000.00 - INR 400,000.00 

Salary Break-up / Additional Info

For Graduate Trainee- 2.52 LPA.

For Engineer Trainee- 4.01 LPA.

Responsibilities:

• You will be responsible for providing IT Infrastructure support covering cloud and on premise products like Windows, Cloud Computing, O365, End User Computing, Desk Side Services and other business applications to our global customers.
• Need to collaborate with 5.6+ Million Users globally to ensure seamless functioning of business.
• Work in partnership with a different business domains like Banking, Finance, Insurance, Communications, Media, Retail, HealthCare, Life Sciences, Technology Consulting etc.
• Provide the expert level solutions on infrastructure, applications, hardware and software installations and networking queries.
• Responsible for gathering the information through client conversation and ensuring optimal resolution.
• To provide innovative approaches engage in business interactions with end users.
• Evaluate the critical requirements of the users and provide quality deliverables to enhance user satisfaction.
• Clarify the end user queries and work collaboratively to ensure there is no business impact.
• Use high level of the problem solving and critical thinking skills to engage in time-bound tasks.
• Follow the Industry-standard business hours with rotational shifts to support global customers.
• Encouraging delivery relocation across India. based on business requirement.

Eligibility Criteria:

• Should be from 2019, 2020 & 2021 & 2022 batch of Any 3 years Graduation program (UG full-time degree).

• A Maximum of 3 years of gap in education only allowed.

• Atleast of 50 % in X, XII, Diploma, UG (Full Time degree),  No Standing Arrears.